Terms of Service

DIGITAL

1. Acceptance of Terms

By accessing or using Goupsocial.com, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.

We reserve the right to modify these terms at any time without prior notice.

2. Service Description

Goupsocial.com provides digital marketing services including followers, likes, views, and other engagement services across social media platforms.

We guarantee delivery of purchased quantity only
We do NOT guarantee engagement, reach, or account growth stability
We do NOT guarantee non-drop services unless explicitly stated

3. Service Disclaimer

You understand and agree that:

Social media platforms may update their systems at any time
This may affect service delivery, retention, or performance
Goupsocial.com is not responsible for such external changes

4. Order Policy

Orders cannot be canceled once placed
Orders in progress are non-refundable
Incorrect or private account links will result in failed delivery without refund

5. Prohibited Use

You agree not to use our services for:

Illegal activities
Adult or explicit content
Hate speech or harmful content
Violating any platform’s Terms of Service

We reserve the right to refuse or cancel any order violating these rules.

6. Account Responsibility

You are responsible for maintaining your account security
You must not share your login credentials
Any activity under your account is your responsibility

7. Limitation of Liability

Goupsocial.com shall not be liable for:

Account suspensions or bans
Content removal by social media platforms
Any financial or reputational loss

💰 2. REFUND & CHARGEBACK POLICY

1. No Chargeback Policy

By completing a payment, you agree:

Not to open disputes or chargebacks
To contact support for resolution

Violation will result in:

Permanent account suspension
Cancellation of all services
Blacklisting from the platform

2. Refund Eligibility

Refunds are ONLY issued if:

Order not started within 5 days → Full refund
Order marked completed but not delivered → Full refund
Service unavailable → Balance credit

3. Non-Refundable Conditions

No refunds if:

Order is in progress
Wrong link/username provided
Duplicate orders placed
User misunderstanding of service

4. Balance Refund System

Refunds are issued as account balance
Withdrawals to original payment method are not guaranteed

5. Fraud Prevention

Fraudulent payments = immediate termination
Suspicious activity may lead to account suspension

🔐 3. PRIVACY POLICY

1. Data We Collect

We may collect:

Full name
Email address
IP address
Payment and transaction data
Usage behavior

2. Legal Basis for Processing

We process your data based on:

Contractual necessity
Legitimate business interest
Legal compliance

3. Data Usage

Your data is used for:

Order processing
Customer support
Fraud detection
Service improvement

4. Data Protection

We implement:

SSL encryption
Firewall & server security
Access control policies

5. Data Sharing

We do NOT sell your data.

We may share data with:

Payment providers
Technical service providers
Legal authorities (if required)

6. User Rights

You have the right to:

Access your data
Request correction
Request deletion
Object to processing

7. Data Retention

Data is stored only as long as necessary and then securely deleted.

🔌 4. API & RESELLER AGREEMENT

1. API Usage

API access is provided for resellers only
Abuse of API will result in suspension

2. Reseller Responsibility

Resellers are responsible for their customers
Goupsocial.com is not liable for reseller-client disputes

3. Service Stability

API services may change or update without notice
Resellers must adapt to changes

4. Abuse & Limits

Excessive or abusive requests may be blocked
Fair usage is required

📞 CONTACT

Goupsocial.com 📧 support@goupsocial.com

Contact Information

Company: PANGEA DIGITAL - FZCO

Address: IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, PO Box 342001, Dubai, United Arab Emirates

Phone: +971505460052